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Frequently Asked Questions
Everything you need to know about Sharpstyle
Welcome to our FAQ page. We have compiled a list of the most common questions our customers ask to help you have the best shopping experience possible. If you can’t find the answer you’re looking for, feel free to contact us at support@sharpstyle.shop.
1. Shipping & Delivery
How much does shipping cost?
We offer a flat-rate shipping fee of $6.99 USD for all orders within the United States.
How long will it take to receive my order?
Our total delivery time is estimated at 3 – 8 business days. This includes 1 – 2 business days for handling and 2 – 6 business days for transit.
Which carriers do you use?
We ship using USPS, UPS, and FedEx to ensure the fastest and most reliable delivery to your address.
| Process | Timeframe |
|---|---|
| Order Cut-off | 5:00 PM (EST), Mon–Fri |
| Handling Time | 1 – 2 Business Days |
| Transit Time | 2 – 6 Business Days |
2. Returns & Refunds
What is your return policy?
We offer a 30-day return window. If you are not satisfied with your sunglasses, you can return them in their original, unused condition within 30 days of delivery.
Are there any restocking fees?
No. We believe in transparency, so there are no restocking fees for any returned items.
When will I get my refund?
Once we receive and inspect your return, we will process your refund within 7 business days to your original payment method.
3. Orders & Payments
Can I change or cancel my order?
Orders can be changed or cancelled if they have not yet been shipped. Please contact us before our 5:00 PM EST cut-off time on the day of purchase for the best chance of modification.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, and PayPal.
4. Support Contact
Still have questions? Our customer service team is ready to help you find the perfect pair of sunglasses or assist with an existing order.
Store Name: Sharpstyle
Email: support@sharpstyle.shop
Address: 702 Union St, Maiden, NC 28650, United States
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday